Refund & Cancellation Policy

Last updated: January 2026

Cancellation & Rescheduling

Individual sessions may be rescheduled if the client provides at least 24 hours’ notice before the scheduled start time.

If a participant provides notice of cancellation or rescheduling less than 24 hours but at least 2 hours before the scheduled session, the provider may or may not, at their sole discretion, accept the rescheduling based on the reason provided.

All cancellation or rescheduling requests must be submitted in writing via email or through the booking system used to schedule the session.

Requests made less than 24 hours before the scheduled session are eligible for rescheduling only if the provider is available to do so and explicitly agrees.

Missed sessions (no-shows) are considered a cancellation without notice and can be rescheduled only if the provider is available and explicitly agrees after notice is received.

The provider reserves the right to reschedule a session in exceptional circumstances. In such cases, clients will be notified as soon as reasonably possible.

Refunds

Refunds are not available for individual sessions, packages, workshops, or group programs, unless explicitly stated otherwise in writing.

Group programs and multi-session offerings are non-refundable once the program has commenced.

Payments made for missed sessions (no-shows) are non-refundable.

In exceptional circumstances, a refund or credit may be granted at the sole discretion of the provider. Such decisions are final.